Determining what kernel hotfix has been installed on a System

When one is exposed to a new AX environment, one of the first things to do is check exactly what version of AX kernel is running. Obviously the easiest way to do this is to open the “about” box in AX and note the build number and compare it with the common build numbers on a site such as Axaptapedia or MSDN

However on occasion when a kernel hotfix has been installed you will not find your build numbers on these pages. Searching for the build number on google, customersource or partner source also doesnt reveal anything. So here is the slightly round-about way I have found to find out what kernel hotfix has been installed. If you have an easier way, please let me know!

1. Take note of your kernel number in the about box of Dynamics AX
2. Confirm that the build number is not a major CU release by reviewing the sites above
3. Open up programs and features on the AOS, select “View installed updates”
4. Locate the section on “Microsoft Dynamics AX 2012 Object Server”. Take not of the KB article numbers listed
5. Logon to Microsoft customer or partnersource.
6. Open any existing KB article e.g.;EN-US;2998197
7. Replace the KB number in the URL with the KB number noted in step 4. E.G:;EN-US;2998197

This example reveals that we have a hotfix to resolve “SysGlobalObjectCache is not invalidated in multi Application Object Server (AOS) environment for CIL code”

I hope this helps anybody who has ever struggled to find out what kernal hotfixes are installed.
I also hope there is an easier way!

One thought on “Determining what kernel hotfix has been installed on a System

  1. Hi,

    Recently, I was looking at the same hotfix title SysGlobalObjectCache is not invalidated in multi Application Object Server (AOS) environment for CIL code” because we are currently facing an issue with one of the client where we did the model store deployment, but the mobile application which connects through Business connector unable to pick the latest code. Just wanted to know if you have installed this hotfix for the same reason? I am asking this, because I haven’t tested this hotfix so wanted to get some insight if the issue I explained above would be fix with this hotfix. We have changed a method in InventModelGroupItem table and deployed the code through model store deployment, but business connector session is unable to pick the latest code. Flushing the AOS cache explicitly from a job resolved this issue.

    Waiting for your response on this.


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